Privacy policy

Last updated: March 10, 2026

This is the Privacy Policy of Fobalanz (“we,” “our,” or “us”). Our platform provides an AI-powered nutrition and meal analysis service, helping users track nutrient intake, analyze meals, and receive personalized meal recommendations ("Services").

This Privacy Policy explains how we process personal data of individuals who use our Services, including our platform, website, and related products ("Services"). By using or accessing our Services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Contact: hello@fobalanz.com

1. Information We Collect
1.1 Account Information

When you create an account, we collect:

  • Email address

  • Name

  • Password (stored securely using industry-standard encryption)

  • Profile details you choose to provide, such as age, weight, or dietary preferences

1.2 Health & Lifestyle Data

To provide personalized nutrition recommendations, we may collect:

  • Health and lifestyle information (age, weight, activity level, health conditions)

  • Daily meal entries, food logs, or uploads

1.3 Usage and Device Data

We automatically collect:

  • Browser type and device information

  • IP address and approximate location

  • Usage patterns and feature interactions

  • Performance and diagnostic data

Note: Collection of usage and device data is optional for analytics and service improvements, but critical for security and proper operation of the Services.

2. How We Use Your Information

We process personal data to:

  • Provide, maintain, and improve our Services

  • Calculate personalized nutrient requirements and daily intake

  • Analyze meals using AI and generate meal recommendations

  • Ensure security and prevent unauthorized access

  • Communicate updates, support, and service-related notices

  • Comply with legal obligations and enforce our terms

3. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information, including:

  • Encryption of data in transit using HTTPS/TLS

  • Encryption of sensitive data at rest

  • Secure storage on reputable cloud infrastructure

  • Restricted access for personnel

  • Regular security assessments and monitoring

While we work to protect your data, no method of transmission or storage is completely secure.

4. Third-Party Services

We use trusted third-party providers to operate our Services, including:

  • Cloud Infrastructure: secure data storage and compute

  • AI Processing Providers: analyze meals and generate recommendations

  • Email Service Providers: transactional and service communications

  • Analytics Providers: usage tracking and product improvement

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Sharing

We do not sell personal data. Data may be shared only:

  • With your consent

  • With service providers assisting in operation of the platform under confidentiality agreements

  • To comply with legal obligations

  • To protect our rights, safety, or property

  • In connection with a merger, acquisition, or sale of assets (with notice to you)

6. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access, correction, or deletion of personal data

  • Data portability

  • Withdrawal of consent

  • Objection to certain processing

To exercise any rights, contact us at hello@fobalanz.com.

7. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Examples:

  • Account and profile data: retained for the duration of your account and 30 days after deletion request

  • Meal logs and AI-generated recommendations: deleted within 30 days of account deletion or upon request

  • Usage and analytics data: retained up to 24 months, then anonymized

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children under 13. Users between 13–18 may use the Services only with verifiable parental consent.

9. International Data Transfers

Your personal data may be processed in countries with different data protection laws. We implement appropriate safeguards such as standard contractual clauses.

10. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential cookies: session maintenance and security

  • Analytics cookies: usage patterns to improve Services

  • Preference cookies: remember settings and preferences

Non-essential cookies can be managed or disabled via browser settings.

11. Security Breach Notification

In the event of a data breach affecting your personal information, we will notify affected users and authorities according to applicable laws.

12. European Users (GDPR)

If you are in the EEA, UK, or Switzerland, you have additional rights under GDPR, including:

  • Access, correction, erasure, restriction, portability, and objection

  • Rights related to automated decision-making

Contact us at hello@fobalanz.com to exercise these rights or lodge a complaint with your local data protection authority.

13. California Users (CCPA/CPRA)

California residents have rights under CCPA/CPRA, including:

  • Right to know what personal information is collected and how it is used

  • Right to request deletion of personal information

  • Right to opt-out of sale or sharing of personal information (we do not sell data)

  • Right to non-discrimination for exercising privacy rights

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or law. Material changes will be communicated via email or prominent notice on the platform. Continued use constitutes acceptance of updates.

15. Contact

For questions or requests regarding this Privacy Policy:
Email: hello@fobalanz.com
Website: http://fobalanz.com